Privacy Policy

1. Introduction

Flickering Quest Financial Education ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flickering-quest.com or engage with our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our programmes
• Fill out enquiry forms
• Contact us via email
• Subscribe to our communications

This information may include:

• Names (yours and your child's)
• Email addresses
• Postal addresses
• Child's age and school year
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, certain information about your device and usage may be automatically collected, including:

• IP address
• Browser type
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process programme registrations and bookings
• Communicate with you about our services
• Send you information about available programmes
• Respond to your enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website or conducting our business, subject to confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Objection: Object to our processing of your information
• Portability: Request transfer of your information to another service

To exercise any of these rights, please contact us at [email protected]

7. Children's Information

Our services are directed at parents and guardians. We do not knowingly collect personal information directly from children under 16 without parental consent. If we become aware that we have collected such information without consent, we will take steps to delete it.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use, please see our Cookies Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 42 Castle Street, Liverpool, L2 7LQ, United Kingdom